Micro & Macro provides a range of IT support options for all business types
Managed services - fixed monthly costs for your specific needs
Projects for short term engagements
Customised support options including augmenting internal IT teams, outsourcing or anything in between
Managed Services Options
PACKAGE ONE
For those organisations where they would like to triage internally all their support requests and escalate when required.
This package includes basic maintenance for core systems to ensure system stability and then provide IT support to your users when you need
PACKAGE TWO
To ensure your systems run smoothly and effectively, we provide proactive management of your IT systems. This includes management and reporting, proactive maintenance using our industry leading tools
In addition we provide unlimited remote support from our local dedicated support team.
PACKAGE THREE
For organisations requiring high levels of expert support, advisory and consultation.
We dedicate an engineer to manage your site and provide your organisation with onsite resources when needed and provide unlimited remote support
Includes 24x7 priority one fault handling
